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Service standards

What AFS includes on a move

The standard service is intentionally separated from optional work, so you can see what is part of every move and what needs specific planning.

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Crews
Our own team
Employed by AFS, never subcontracted
Quote
In writing within 24 hours
Itemised from our published rates
Cover
Included as standard
Goods in Transit & Public Liability
Coordinator
One named contact
From the quote to the last box

Standard inclusions

Goods in Transit cover, Public Liability cover, a crew employed by AFS and a dedicated move coordinator are included as standard. The crew also protects floors and doorways and blanket-wraps furniture as part of the house-removals process.

Services to arrange

Full-property packing, fragile-item packing, furniture dismantling and reassembly, specialist handling, distance and access requirements affect the work required. Published item and access charges are shown where available; anything not published should be confirmed with the team.

Why this separation matters

Separating standard and optional work makes it easier to compare a quote with the job you actually need. It also gives you a useful checklist for anything that may require extra time, equipment or planning before moving day.